# SDK error codes The Meeting SDK for Linux might return errors in the callbacks or as return values. This list provides a description of possible error codes and how to mitigate them. If you receive an error code, cross-check here to get the error's semantics and how to resolve it. > Can't find the SDK error code you're seeing? Head over to the [devforums](https://devforum.zoom.us/). ## Global SDK error codes | Name | Error Code | Description | | -------------------------------------------- | ---------- | --------------------------------------------------------------------------------- | | `SDKERR_SUCCESS` | `0` | Success. | | `SDKERR_NO_IMPL` | `1` | This feature is currently not available. | | `SDKERR_WRONG_USEAGE` | `2` | Incorrect usage of the feature. | | `SDKERR_INVALID_PARAMETER` | `3` | Wrong parameter. | | `SDKERR_MODULE_LOAD_FAILED` | `4` | Loading module failed. | | `SDKERR_MEMORY_FAILED` | `5` | No memory allocated. | | `SDKERR_SERVICE_FAILED` | `6` | Internal service error. | | `SDKERR_UNINITIALIZE` | `7` | SDK is not initialized before use. | | `SDKERR_UNAUTHENTICATION` | `8` | SDK is not authorized before use. | | `SDKERR_NORECORDINGINPROCESS` | `9` | No recording is in progress. | | `SDKERR_TRANSCODER_NOFOUND` | `10` | Transcoder module is not found. | | `SDKERR_VIDEO_NOTREADY` | `11` | The video service is not ready. | | `SDKERR_NO_PERMISSION` | `12` | No permission. | | `SDKERR_UNKNOWN` | `13` | Unknown error. | | `SDKERR_OTHER_SDK_INSTANCE_RUNNING` | `14` | Another SDK instance is in progress. | | `SDKERR_INTERNAL_ERROR` | `15` | SDK internal error. | | `SDKERR_NO_AUDIODEVICE_ISFOUND` | `16` | No audio device is found. | | `SDKERR_NO_VIDEODEVICE_ISFOUND` | `17` | No video device is found. | | `SDKERR_TOO_FREQUENT_CALL` | `18` | API calls too frequent. | | `SDKERR_FAIL_ASSIGN_USER_PRIVILEGE` | `19` | User cannot be assigned with the new privilege. | | `SDKERR_MEETING_DONT_SUPPORT_FEATURE` | `20` | The current meeting does not support the request feature. | | `SDKERR_MEETING_NOT_SHARE_SENDER` | `21` | The current user is not the presenter. | | `SDKERR_MEETING_YOU_HAVE_NO_SHARE` | `22` | There is no sharing. | | `SDKERR_MEETING_VIEWTYPE_PARAMETER_IS_WRONG` | `23` | Incorrect `ViewType` parameters. | | `SDKERR_MEETING_ANNOTATION_IS_OFF` | `24` | Annotation is disabled. | | `SDKERR_SETTING_OS_DONT_SUPPORT` | `25` | Current OS doesn't support the setting. | | `SDKERR_EMAIL_LOGIN_IS_DISABLED` | `26` | Email login is disabled. | | `SDKERR_HARDWARE_NOT_MEET_FOR_VB` | `27` | Computer doesn't meet the minimum requirements to use virtual background feature. | | `SDKERR_NEED_USER_CONFIRM_RECORD_DISCLAIMER` | `28` | Need process disclaimer. | | `SDKERR_NO_SHARE_DATA` | `29` | There is no raw data from sharing. | | `SDKERR_SHARE_CANNOT_SUBSCRIBE_MYSELF` | `30` | Cannot subscribe to my own stream. | | `SDKERR_NOT_IN_MEETING` | `31` | Not in the meeting. | > If you get a `MEETING_FAIL_MEETING_NOT_EXIST` error, your bot may have hit an internal rate limit for joining meetings. To continue, either sign up for a Pro account to increase this limit, slow down the rate of joining, or create a support ticket (requires [Premiere Developer Support](/support/)) to request an exception to this limit. ## Authentication error codes | Name | Error Code | Description | | ----------------------------- | ---------- | ------------------------------------------ | | `AUTHRET_SUCCESS` | `0` | Authentication Success | | `AUTHRET_KEYORSECRETEMPTY` | `1` | Either the SDK key or secret is empty | | `AUTHRET_KEYORSECRETWRONG` | `2` | Either the SDK key or secret is incorrect | | `AUTHRET_ACCOUNTNOTSUPPORT` | `3` | Your account does not support SDK | | `AUTHRET_ACCOUNTNOTENABLESDK` | `4` | Your account does not support SDK | | `AUTHRET_UNKNOWN` | `5` | Unknown error | | `AUTHRET_SERVICE_BUSY` | `6` | Service is busy. Please try again later | | `AUTHRET_NONE` | `7` | Initial status | | `AUTHRET_OVERTIME` | `8` | Time out. | | `AUTHRET_NETWORKISSUE` | `9` | Network issues. | | `AUTHRET_CLIENT_INCOMPATIBLE` | `10` | Account does not support this SDK version. | | `AUTHRET_JWTTOKENWRONG` | `11` | The JWT token to authenticate is wrong. | ## General error codes Here are some common errors codes that don't specifically belong to our SDK, but you'll occasionally see them while using our Meeting SDK. | Description | Error Code | Suggestion | | ----------------------------------------------------------- | ------------------- | ------------------------------------------------------------------------------------------- | | Failed to create a data connection with our server. | `5` | Please check your network connection or network configuration. | | Failed to send create meeting command to our server. | `15` | Please check your network or HTTP request configuration. | | Wrong user password | `1002` | Please check your password. | | Web login locked out after 6 failed attempts | `1019` | Please seek support to reactivate your account | | SDK authentication failure: invalid SDK key & secret | `3023` | Please check your SDK key & secret | | Your account does not support using SDK | `3024` | Ensure your license type or your account has SDK enabled. | | No response from our server in 30 seconds | `5003` | Please try again later. If it happens a lot, please visit our community forum for help. | | Invalid recurring meeting - no meeting occurrence | `4502` | Check to see if the meeting recurs at the given date and time, or try again later. | | DNS resolve failure | `5004` | Please check your network adaptor or your network hardware. | | Conference does not exist | `102006` | Ensure the conference number is correct or has successfully being scheduled/hosted. | | Zoom client version lower than the minimum required version | `102011` | Please download our latest version of SDK | | Zoom client version higher than the maximum allowed version | `102012` | Please download our latest version of SDK | | Conference token expired | `102014` | Get a new token from our API | | Server is too busy | `103008` | Please try again later. If it happens a lot, please visit our community forum for help. | | Your account does not support the requested feature | `103024` | Please ensure your account has the feature that you are requesting. | | You account does not support call out | `103025` | Please ensure your account supports call out feature. | | Having too much pending requests. Conference terminated | `103037` | Reduce your request frequency or try again later. | | Your account is in blacklist | `103039` | Please seek support since your account is in the blacklist. | | Conference going to create already exisit | `102004` / `103001` | Please try another meeting number or your previous "create meeting" request was successful. | | Number of attendee has reached limitation | `102010` / `103006` | Contact our sales engineer if you would like to have more attendees. | | The conference you are joining is locked | `102015` / `103011` | Please contact your meeting host to unlock the meeting. | | Account is restricted, not allowed to join the conference | `102016` / `103014` | Your account is restricted, please seek support. | If your error codes don't exist in these tables, visit our **[Developer Community Forum](https://devforum.zoom.us/)** for more support. ---