Subscribe to webhooks (optional)

You can subscribe to Zoom's monetization webhooks to receive notifications about changes to users' subscriptions.

For example, that a trial subscription has been converted to a paid subscription or that a subscription has been renewed.

Prerequisite

• You have set up a payment account.
• You have created a user-managed general app.
• You have created at least one pricing plan.

Procedure

To subscribe to monetization events and receive notifications, ensure you are in the build flow Production view, go to Features > Access > Event Subscription > Add New Event Subscription > Add Events.

Select the System Events tab, and then Monetization.

The System Events tab is only available after you have created a pricing plan. If you don't see System Events displayed, create a pricing plan first.

Note: We recommend that, at a minimum, you subscribe to these events, which notify you when users' licenses (based on the purchased price plans) have been assigned and unassigned:

• Subscription licenses assigned to users
• Subscription licenses unassigned to users

Available subscriptions

For webhook payloads information, see Monetization webhook payloads

• Subscription purchase success
• Subscription purchase failed
• Subscription upgraded
• Subscription upgrade failed
• Subscription downgraded
• Subscription canceled
• Trial subscription ended
• Trial subscription started
• Trial subscription will end in 3 days
• Trial subscription converted to paid
• Monthly subscription earnings overview - enables you to view subscription information in the Monetization dashboard.
• Subscription renewal failed
• Subscription renewal success
• Subscription licenses assigned to users
• Subscription licenses unassigned to users
• Subscription ended

If you have questions related to app monetization, go to Zoom Developers Forum - monetization.